The passenger are allowed to bring 2 pieces of luggage per person with total weight of not over 25 kg. If the luggage is overweight, the passenger must pay an extra fee according to the company’s terms and conditions.
The passenger must not carry any of the followings.
- Fresh and/or smelly food
- All kinds of alcoholic drinks
- All kinds of animals
- All kinds of foam packages
- Inflammable, dangerous, fragile objects and/or objects containing water
- Weapons and/or illegal objects
All kinds of pets are not allowed on board with Sombat Tour. According to Land Transport Act, pets are not allowed on board to prevent nuisance and contagious disease from animals.
Passengers must contact the Customer Service Center at 1215 or 02-030-4999 between 6:00 AM and 8:00 PM to report their travel details and lost items. An officer will inspect the items and contact them to return them to the passenger.
Sombat Tour is liable for luggage carried under the bus only. In case of loss or damage, the company will pay indemnity according to actual cost but not over 500 Baht. As for carry-on luggage on board, Sombat Tour is not liable in all circumstances.
You can check the branches of Sombat Tour ticket counter with parcel transportation serviceClickhere