Terms and Conditions
A passenger is allowed to bring 2 pieces of luggage with maximum weight of 25 kg. If the luggage is too big or overweight, the company shall collect extra transport fee according to the company's conditions. This is because the bus limited space.
Luggage Transportation
On the travel date, passenger must bring the luggage to contact the officer on the platform to confirm your travel and get luggage tag. Such luggage shall be under the responsibility of the company and delivered by the same bus taken by the passenger unless the company decides to transport the luggage by another bus for safety reasons or operation convenience. If the passenger’s luggage is carried by a different bus, the company shall arrange for such luggage to reach the destination within a proper time.
Valuable and Fragile Assets
For valuable assets including gems, valuable stones, silverware, computers, electronic devices, documents that can be transferred into cash, securities or other valuable assets, passport, and other official identification document, title deeds, original copy of document or other similar things, the company will not accept for transportation. The passenger must carry it with themselves or must be liable for the risk that might occur to such assets in case using luggage transport service.
Lost or Damaged Luggage
In case that the luggage under the bus is lost or damaged, the passenger must immediately inform the company. The company shall pay for compensation for not more than 500 Baht. As for the carry-on luggage on the bus, the company shall not be liable for any circumstances.